Legal Software Startup Looking for Talented Account Managers

Account Manager Job Description

Mission Statement

RION Corp. is in the business of automating, standardizing, and improving conflicts software in law firms because we see the increasing need for automated due diligence. We are creating a thriving and positive environment for our employees, and a warm and mutually beneficial relationship with our partners. Our goal is to to protect and educate our clients, while empowering them to work smarter with significantly reduced risk.

As a leading edge technology company with a commitment to becoming the best in class, industry standard for conflicts software, we are committed to working with partners and clients to define a standard framework for conflicts analysis. Conflicts clearance and compliance is the cornerstone for avoiding risk in taking-on and maintaining new business; it is imperative to hold the process in a higher regard than exists anywhere today with greater consistency and ease of execution.

Our technology focuses on five main objectives:

·       Secure – designed to protect your clients and your firm with state of the art security design

·       Audit friendly – created to easily plug into audit processes

·       Intuitive and easy to use – conceived and developed to work well with people and API’s

·       Highly accessible and customizable

·       Provides value through time and cost savings

Job Description

We are looking for a passionate Account Manager who will partner with and ensure the long-term success of our customers.  You will be responsible for developing long-term relationships with your portfolio of customers, connecting with key business executives and stakeholders.  You will liaise between customers and cross-functional internal teams to ensure the timely and successful delivery of our solutions according to customer needs.

Responsibilities include:

·       Operate as the lead point of contact for any and all matters specific to your customers

·       Build and maintain strong, long-lasting customer relationships

·       Develop a trusted advisor relationship with key customer stakeholders and executive sponsors

·       Ensure the timely and successful delivery of our solutions according to customer needs and objectives

·       Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders

·       Forecast and track key account metrics

·       Identify and grow opportunities within territory and collaborate with sales teams to ensure growth attainment

·       Assist with high severity requests or issue escalations as needed

Requirements

·       Proven account management or other relevant experience

·       Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization, including executive and C-level

·       Experience in delivering client-focused solutions based on customer needs

·       Proven ability to manage multiple projects at a time while paying strict attention to detail

·       Excellent listening, negotiation and presentation skills

·       Excellent verbal and written communications skills

·       BA/BS degree or equivalent

·       JD Preferred

Competitive and Aggressive Compensation Plan

Full or part time, virtual setting (work from home).

If interested please send me your resume:

ryan.vago@rioncorp.com